Council

Interfacing with the council can be tricky. We hope the following tips will help you get what you need more quickly. More information can be found on the Nottingham City Council website.

We do our best to keep the information on this page up-to-date, although keeping up, particularly with websites, is not always possible. If you find any out-of-date information on this page, please let us know via our contact form and we’ll make corrections as soon as possible.

Parking Permits

Due historical problems with traffic congestion, the area is now subject to parking permits obtained from Nottingham City Council. Permits can either be for specific vehicle registration numbers, or can take the form of a physical permits to be display in/on vehicles. Vehicles parked without such cover are liable to attract a parking fine. The first permit is supplied free of charge, and up to two additional permits can be ordered for a small fee.

Residents have reported a variety of difficulties in using the Council website to order permits. We have however had success using the following link:

Apply/Renew a Resident Parking Permit

Important Note: When you click the Apply/Renew a Resident Parking Permit button on the page linked above, you are redirected to a secondary website that is not part of the the main council website, so your usual council login details likely won’t work. If you are having issues logging in, use the Forgotten Username/Password feature to regain access, or as a last resort, set up a new account.

Tip: Once you have logged in and are in the process of ordering/renewing your permits, a useful tip is to tick the Council Tax Lookup Permission box before submission—this avoids the need to upload your council tax bill and instead allows it to be attached automatically.

Bins and Waste

Bin Collection

You can check when your bins are collected and sign up for reminders using the Check My Bin Collection Day web page.

Additional/Replacement Bins

To order additional bins, replace existing bins, or reduce the number of bins at your property, visit the Request a Removal, Change or New Bin page.

If you are a family of five or more, you may be eligible to have additional bins.

Report Bins Left on the Street

If bins have been left on the street outside of the permissible hours, please consider helping your neighbours by bringing them in for them. They may have gone away and forgotten to bring them in themselves.

Repeat offenders can be reported as antisocial behaviour, but as per our Community Conduct Standards, we encourage you have polite, face-to-face conversations before reporting neighbours to the authorities.

Report a Contaminated Bin

If you bin hasn’t been emptied by the council, it could be because someone has contaminated it. An example would be waste in a plastic bag being put into a recycling bin. Advisory stickers should be put on your bin to inform you of this, although they are sometimes forgotten. Contamination needs to be reported as antisocial behaviour. On the council’s Reporting Antisocial Behaviour page, click Report Antisocial Behaviour (you may be prompted to login) and complete the details as required. When you see the option What would you like to report? select Bins and Waste. Further down the page you should see an option to report a Contaminated bin. The rest of the form should be self-explanatory.

Road Closures

The Causeway one.network website is a useful resource for finding out about road closures. We have signed up for alerts about closures in our area and will share alerts on our various platforms where possible.

Environment

Trees

The council have provided us with the following two documents, which explain their approach when it comes to trees in the area: